Do you deliver Nationwide?

• We only deliver our Infinity Luxe Boxes nationwide at this time. Fresh roses are only available in the DC Metro Area. Click Shipping for more information.

Is same day delivery available?

• If the delivery location is within 10 miles distance from DC/VA line but it still depends on our inventory. You can call or text us at 757-215-8428 for immediate assistance. Infinity Luxe Boxes are always available for same day delivery.

What is your Return Policy?

• Unfortunately The Flower Luxe does not accept returns. Please contact us at info@theflowerluxe.com with any questions and concerns and a team member  will get to you as soon as possible. 

What is the difference between Classic Luxe and Infinity Luxe?

• Classic Luxe is our fresh roses that lasts 5-7 days in our classic box. Infinity Luxe is our preserved roses that lasts one year.

How do I care for my roses?

• Please see flower care for more info

Can I pick up my order at your store?

• We do not have a physical store, we are an online flower boutique therefore pick up is not available at this time.

What time are your delivery hours?

We normally deliver between 10AM-6PM. We will contact you if we are going to deliver outside our normal delivery hours.