Do you deliver Nationwide?
- We only deliver our Infinity Luxe Boxes nationwide at this time. Fresh roses are only available in the DC Metro Area. Click Shipping for more information.
Is same day delivery available?
- If the delivery location is within 10 miles distance from DC/VA line but it still depends on our inventory. You can call or text us at 757-215-8428 for immediate assistance. Infinity Luxe Boxes are always available for same day delivery.
What is your Return Policy?
- Unfortunately The Flower Luxe does not accept returns. Please contact us at firstname.lastname@example.org with any questions and concerns and a team member will get to you as soon as possible.
What is the difference between Classic Luxe and Infinity Luxe?
- Classic Luxe is our fresh roses that lasts 5-7 days in our classic box. Infinity Luxe is our preserved roses that lasts one year.
How do I care for my roses?
- Please see flower care for more info
Can I pick up my order at your store?
- We do not have a physical store, we are an online flower boutique therefore pick up is not available at this time.
What time are your delivery hours?
We normally deliver between 10AM-6PM. We will contact you if we are going to deliver outside our normal delivery hours.